Privacy policy

Privacy Policy

Last Updated: March 2026

At SHOPSTORYMY, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit or make a purchase on our website, we may collect certain personal information, including but not limited to:

  • Full name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment details (processed securely via third-party payment gateways)

  • Order history and transaction details

  • IP address and device information for security and analytics purposes

This information is collected when you:

  • Create an account

  • Place an order

  • Subscribe to newsletters

  • Contact our customer support

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage your orders

  • To provide customer service and support

  • To communicate important updates about your order

  • To improve our website and shopping experience

  • To prevent fraud and unauthorized transactions

  • To comply with legal obligations

3. Payment Security

All payments are processed securely through trusted third-party payment providers. We do not store or have access to your full payment details, such as credit card numbers or banking credentials.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

However, your information may be shared with trusted service providers when necessary to operate our business, including:

  • Payment gateway providers

  • Shipping and logistics partners

  • Website hosting and technical support providers

These parties only receive the information necessary to perform their services.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Understand website traffic and user behavior

  • Improve website performance

  • Remember your preferences

You may choose to disable cookies through your browser settings if you prefer.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data where applicable

To make such requests, please contact us using the details below.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have any questions regarding this Privacy Policy, you may contact us:

Business Name: GALORE RICH ENTERPRISE
SSM Registration No: 202403077951 (JM1002387-U)

📞 Phone / WhatsApp: +60134700126
📧 Email: shopstorymy@gmail.com

📍 Business Address:
7 Jalan 3/6J
Seksyen 3
43650 Bandar Baru Bangi
Selangor, Malaysia